You have contacted us immediately after booking with all the details of the other deal including a link to the offer on the website and the exact price being quoted.
The other deal is bookable online and is still available when we check.
The other deal is subject to the same booking conditions you've opted for with Booking.com.
- It is the same property
- It is the same room type, apartment type, etc.
- It is for the same check-in and check-out dates
- It has identical room conditions attached (including the meal plan, cancellation policy, package offer, etc.)
The conditions of your booking with us still allow penalty-free cancellations and modifications.
If we can't match the rate of the other deal because one of the above conditions is different, you still keep your existing reservation including the cancellation policy.
You book through a website that doesn't reveal which property or accommodation type you'll be staying at until after you've booked.
You book using:
- Special membership rates
- Frequent stayer rates
- Loyalty points
- Any rewards programmes or special promotions made available through the accommodation provider
You don't contact us until after you have checked in.
If you need to self-isolate away from family and housemates Birches Serviced Apartments can provide you with a self contained one bedroom apartment. To access our special 14 day rate please call our friendly staff on 03 9417 2344 or email email@example.com  We have secure on-site parking* available we can package with your accommodation.  You are welcome to bring your pet* with you to keep you company as we have a number of pet friendly apartments available.  Welcome Kit for Self-Isolaters All Self-Isolaters should be rewarded for doing the right thing for humanity at large so to help them we will provide them with wipes, soap/sanitiser, tissues, 14 pairs of gloves and some delectable choccies to help keep the spirit up and taste buds happy :-) Please discuss your needs with our friendly staff. Please note *surcharges may apply for parking and pets.check rates
Walk – Take Albert Street for the most direct route or meander through the Fitzroy Gardens and include some mindfulness in your day. Cycle – See reception for access to a Birches Bike or Jump onto the JUMP website for an electric bike near you. Taxi or Ride Share – All transport operators are mindful of your needs. Book a taxi or your ride share of choice. Tram – You will find tram routes 12 & 109 at the end of our street see PTV for timetables and more details.check rates
Our apartments have been designed with comfort and convenience in mind. All apartments feature modern kitchen with dining table. Each apartment is tastefully decorated and features quality furnishing and fittings.check rates
All our apartments have a lovely view over Simpson Street from large windows in the lounge and bedroom.check rates
Extra adult or child $30. Large bathroom with wheelchair accessible access to shower. Bedding configuration is a double sized bed.check rates
when you book directly with us. You get the best deal.