You have contacted us immediately after booking with all the details of the other deal including a link to the offer on the website and the exact price being quoted.
The other deal is bookable online and is still available when we check.
The other deal is subject to the same booking conditions you've opted for with Booking.com.
- It is the same property
- It is the same room type, apartment type, etc.
- It is for the same check-in and check-out dates
- It has identical room conditions attached (including the meal plan, cancellation policy, package offer, etc.)
The conditions of your booking with us still allow penalty-free cancellations and modifications.
If we can't match the rate of the other deal because one of the above conditions is different, you still keep your existing reservation including the cancellation policy.
You book through a website that doesn't reveal which property or accommodation type you'll be staying at until after you've booked.
You book using:
- Special membership rates
- Frequent stayer rates
- Loyalty points
- Any rewards programmes or special promotions made available through the accommodation provider
You don't contact us until after you have checked in.
Birches' staff are feeling jolly festive this Christmas, giving guests that book direct by phone or website FREE on-site secure parking for the stay dates of 16-20 December 2019 and 1-19 January 2020. Don't forget to use code word "Festive" when booking direct by phone or our website. #relaxwithus #onmelbournesdoorstep #petfriendlyaccommodationmelbourne #petfriendlyaccommodation #schoolholidays #familyholidayscheck rates
Our apartments have been designed with comfort and convenience in mind. All apartments feature modern kitchen with dining table. Each apartment is tastefully decorated and features quality furnishing and fittings.check rates
All our apartments have a lovely view over Simpson Street from large windows in the lounge and bedroom.check rates
In the master bedroom there is a queen sized bed with French doors opening onto the front garden. The 2nd bedroom has a queen bed. Each bedroom has its own TV. There is one sofa bed in the lounge room as well as a comfortable deluxe air bed. This townhouse can sleep up to 6 people very comfortably.check rates
when you book directly with us. You get the best deal.